Hello again my readers!
In this module
blog I will be talking about the team based human factor challenges that can
come across in the Aviation Maintenance side of the house.
In my understanding of human factors this is a psychological
and physical constraints of the human body and mind. Having a negative human
factor could result in creating a human error which could result a fatal error.
It is said that 80 percent of the aviation maintenance incidents are caused by
human error by installing components wrong or there were damages during the
installation (Schossler 2019). The basis for human factors in aviation can be
determined by following the dirty dozen of human factors. Namely these are lack
of communication, complacency, fatigue, stress, pressure, lack of knowledge,
norms, lack of resources, lack of team work, distractions, lack of
assertiveness, and lack of awareness (Schossler 2019). The dirty dozen is just
a primary basis for the cause of human errors but it does not constitute from
having other reasons for the cause of human error (Schossler 2019).
Now let’s add a little twist to this, let’s say an aircraft
has an unscheduled engine change and it is 2 hours at the end of your teams
shift but the job has to be started. Now in this situation, there are multiple
factors that could play such as complacency, norms, fatigue, pressure, and more
than likely lack of teamwork. This puts a challenge to the team since they are
more than likely to cause a human error. The key to accomplishing this goal is
to have a good proper communication with the team and also a positive attitude
towards achieving the goal. It is also good to annotate that safety is the main
priority of this task, so it is best to do the job in a good pace without
cutting corners. Once the relief has arrived for turnover, it is imperative to
have good communication for pass down when the shift change has started. This
will prevent any miscommunication and the other team can proceed to the next
step without confusion.
In conclusion to my blog, the key to the success of a good
workplace is having a positive mindset and also having good communications
towards colleagues.
Thank you for your time in reading my blog about team based human factors
, till next time!
-Ralph
References:
Schossler, Aimee (2019, May 10) Human Factors in aviation maintenance. Retrieved from:
https://calibration.aero/human-factors-in-aviation-maintenance/?__cf_chl_managed_tk__=pmd_A0kiI6ofG__wMUQ9m7d.YIdCXtCIYo6OYTYjPQWbQK8-1633384861-0-gqNtZGzNAxCjcnBszU6l
Simmons, Catherine (2019, Dec 6) Delta Techops engine shop restores Virgin Atlantic's Rolls-Royce Trent 1000 engine to service. Retrieved from:
https://news.delta.com/new-delta-techops-engine-shop-restores-virgin-atlantics-rolls-royce-trent-1000-engine-service
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